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  • Photography and Customer Service

    Posted on November 22nd, 2012 Staff Writer

    Like any profession, there can be a time when your clients may see to be unhappy or uncooperative.  There are easy ways to handle this kind of customer service without losing your cool or your temper.  One main rule is to always remain professional and pleasant, even if the client is being uncooperative.  The following are a few tips to help you with these particular situations.

    1. Remain calm at all times.  Try to speak in a monotone voice and make sure to speak with the customer as well as listen to the customer.
    2. Communicate.  Allow time for the client to express their feelings then you reciprocate with a positive response.  Clients like to know that their feelings are being considered.
    3. Try to reach a middle ground.  If a client is not satisfied with a session, offer to retake the photographs with either the same setting or another setting that you both like.  If all else fails, return the money so that they may go somewhere else.
    4. If a client is just becoming irate and to the point of insulting, it is ok to ask them to leave and you refund their money.  Yes, there is the saying that the customer is always right but there is a point of “being right” does not mean being insulting.  Remember you are human too and deserve respect.
    5. If you have to have a reshoot session, if the clients are pleased with the second round of images, offer to them a discount or complimentary image.  Even though they may seem dissatisfied at first, offering the client discounts or freebies will definitely lift the mood.
    6. There are some clients out there who will say they did not request a specific feature or did not want to have a certain image.  The best way to avoid these situations is to have careful documentation and itemized request form before any photo shoot. Have the client initials at all request so that there may not be any misunderstandings.  Once again, this is a form of communication that is essential with any business venture.

    Pleasing every client is a difficult task that not even the most famous photographer can do.  There are just some people out there that are never truly satisfied no matter how hard you work or how much you try to please them.  Remember that a good way to advertise your business is by word of mouth, so try your best to please your clients and make this a positive experience. If you are looking on a great deal for a camera please stop by http://www.42photo.com

  • Traveling With Your Camera Equipment

    Posted on November 19th, 2012 Staff Writer

    If you have reached a point in your photography were you will be traveling for photo shoots, the most important thing is keep your equipment safe and protected at all times.  There are a few essential tips that can help with the travel and ensure a safe journey for you as well as your camera.

    1. It is common sense to understand that checking you camera in to be placed in the cargo hold is not the best idea.  Compact your equipment back to the bare essentials, making sure it meets with your airlines carry-on requirements, and carry it with you on the plain.
    2. Memory cards are not affected by the security screening at the airport.
    3. If possible, place your camera bag underneath the chair in front of you to prevent any other baggage from crushing your camera in the overhead compartment.
    4. Make sure you have a well-ventilated and cushioned camera bag.  The most expensive bag is not necessarily the right choice, but rather one that meets your needs and protects your camera.
    5. If possible, label all equipment with your name as well as contact information.  Place a specific marker on your camera so that if by some chance it is stolen, there is some way to identify the camera.
    6. If driving, always keep your camera with you; never leave it in the car.  As a photographer the camera is your livelihood and must be protected.
    7. Since your equipment is very important to you, check with your insurance provider to determine if you can insure your equipment.  This will be essential if for some reason your camera is stolen or perhaps damaged.
    8. Also check with the manufacture of the camera and verify your warranty and the conditions of the warranty.
    9. Wherever you go, research beforehand the closet cameras shop just in case you need to replace a piece of equipment.

    Those are just a few tips that can help you with any traveling you must do for a photo-shoot.  Be safe and always protect your camera equipment. For the best camera equipment please stop by http://www.42photo.com

  • Bird Photography Tips

    Posted on November 9th, 2012 Staff Writer

    Just like photographing children, photographing birds can be very challenging.  It requires the photographer to be patient, quick and prepared at all times to capture the image.  Here are a few tips to capturing the images of these magnificent creatures.

    1. Location.  Just like any other photo shoot, the location is the most important part.  A photographer can capture birds in any location, but it all depends on what type of birds you want that determines which location to choose.  Most of the times you can just work in your back yard but if you really want to venture out you can go to the woods.  If the location happens to fall on someone’s land, be sure to ask for permission.
    2. As much as you will want it to happen, a bird will not just come up to you and pose.  Instead you must be patient and prepared for a long day.  You will need to be hidden and camouflaged into the woods in order to not startle the birds. Build a hide close to your location and use sticks, bushes, logs, as part of the hide.  Make sure you position the hide at the perfect angle to your focal point and allow enough room for yourself and your equipment.
    3. Like mentioned above, the bird will not just come up to you, instead you will need to coax him onto the perch.  The best way to do so is to lure the bird with food.  Before venturing off, make sure to research what types of birds you may encounter and the particular food they may enjoy.  Set the food either on top of around the perch within an appropriate distance from your lens.
    4. Your equipment is essential, so be prepared before you go on your venture.  Have plenty of camera memory space, fully charged batteries, and a tripod.
    5. The best time of the day to capture your images is either in the morning or in the evening when the light is at its softest.  It is best to adjust your settings to a faster shutter speed as the birds can be startled by the slightest sound.

    Enjoy yourself during this adventure and take many photographs.   Capturing the image of a bird can be time consuming and difficult, but can be fun. If you need a camera for next bird photography session be sure and stop by http://www.42photo.com

  • Forms of Photography To Consider

    Posted on November 5th, 2012 Staff Writer

    Now that you have picked out your equipment, practiced different photography aspects, and have become familiar with your technique; it is time to decide what area of expertise you would like to pursue.  They are many forms of photography jobs that can be performed and all are rewarding.  The following are some of the top photography jobs out there you may want to think about pursuing.

    1. Wedding photography.  Wedding photography is fun and exciting with many rewards.  You are responsible for capturing every moment of this glorious day for a couple and your photographs will be cherished for a lifetime.  The photographer has to be on their toes and very familiar with all techniques as well as aspects of the camera.  There are no reshoots during this time so it is best to feel comfortable with wedding jobs.
    2. Fashion photography.  Fashion photography can be an intense job for any level pf photographer.  The high demand for professional images is increasing daily.  A photographer must be able to adjust lighting based on the color or abstract of the clothing and must be able to capture the image from all different angles.
    3. Family photography.  Family photography is best for individuals who are very people friendly.  Most families look for photographers that have a unique flare to their style and who like to step out of the box of norm with the family.  A good photographer will also be able to keep the attention of little ones in order to have a successful photo-shoot.
    4. Model/portrait photography.  This is very similar to the fashion photography but instead it deals with the model itself rather than the clothes.  This particular type of photography is good for those who can capture the essence of the individual through their eyes.  Many of the photographers are used for headshots and job advertisements.  These particular photographs tend to be less about the scenery and more about the individual, so focus on the face and especially the eyes.
    5. Celebrity photography.  Not to be confused with paparazzi, celebrity photography would be individuals who are hired by reputable magazines and news programs to capture images at awards shows, charity functions, and movie premiers.  These particular types of photographer are respected in the celebrity community and are in high demand.  The photographer must be on their toes and very experienced with capturing images.

     

    Those are just some of the potential areas that a photographer might want to pursue in the future.  All jobs have their benefits and rewards as well as exciting challenges.  Before venturing out to a job you should ask yourself if it is right for you. Do you feel confident in your work to pursue this particular job?  Practice is the best and possible only way to perfect your capabilities. Be sure and stop by http://www.42photo.com for all your camera needs.